Dreamforce: a bit Uber the top, but Salesforce drives into new neighborhoods

One of the announcements that came out of Salesforce's recent Dreamforce conference is that the Internet of Things (IoT) is its latest area of focus. As the poster child for the SaaS model, Salesforce has already changed the application software business. It has racked up a market capitalization nudging ever closer to $50bn, and revenue… Continue reading Dreamforce: a bit Uber the top, but Salesforce drives into new neighborhoods

IBM Watson adds more visual clues to analyze as it grows its user base

IBM recently provided an update on its progress with Watson Analytics - a combination of guided analytic discovery and visualization plus predictive analytics all wrapped up in a freemium pricing model. Customers of 451 Research can read my report here, but here's a couple of snippets: IBM is operating in a very crowded analytics market with a… Continue reading IBM Watson adds more visual clues to analyze as it grows its user base

Why now is a great time to rejoin the analyst business

I'm very excited to be returning to the industry analyst business full time with 451 Research, the company I co-founded 15 years ago. I've spent just over three years away, running product marketing in the eDiscovery software business and more recently, running my own consulting business. I've rejoined as research VP for software. That somewhat bland… Continue reading Why now is a great time to rejoin the analyst business

eDiscovery & Cybersecurity: can you be good at both?

EDiscovery and cybersecurity share a few things in common. Both are concerned with data ending up in other people's hands (intentionally or not); both potentially impact an organisation's reputation; both involve lawyers at some stage; and both use a lot of the same underlying technology to identify important data. So why is it so difficult for… Continue reading eDiscovery & Cybersecurity: can you be good at both?

Equivio deal is classic Microsoft – good enough eDiscovery & info governance

So the long-rumoured acquisition of Equivio by Microsoft has finally been confirmed. It the comparatively small world of eDiscovery it caused quite a lot of navel-gazing when news first emerged in October 2014. The price is apparently somewhere in the $150m-$200m, which is chump change to Microsoft but a nice return for Equivio's investors and management - a… Continue reading Equivio deal is classic Microsoft – good enough eDiscovery & info governance

What does bringing eDiscovery in-house look like today?

Once enterprises had caught their breath following the big bang of the 2006 US federal rules changes that ostensibly created the eDiscovery market, they've been looking at ways of bringing the eDiscovery process in-house and thus hopefully reducing their costs and gaining more control. When I was an analyst at 451 Research our 2010 annual eDiscovery report… Continue reading What does bringing eDiscovery in-house look like today?

Data-rich insurers about to get richer. Can they handle it?

Insurers are already awash with data, but they're about to get a whole lot more. That makes their current under-investment in technology to analyse data all the more troubling. A recent report, surveying more than 300 insurers around the world identified insurers as ripe for disruption unless they invest in new technology to better analyse… Continue reading Data-rich insurers about to get richer. Can they handle it?

Healthcare ripe for information innovation

The business case for better information management in healthcare is clear cut. This applies especially in markets where healthcare providers aren't competing for patients, as they do in the US. So sharing information should be the norm. But it isn't. Why? There are numerous reasons, but it's due in part to slow adoption of technology… Continue reading Healthcare ripe for information innovation

Choosing the eDiscovery vendor that’s right for you

I participated in a  great webinar this week entitled 'Practical considerations when buying eDiscovery software.' As the name suggests, the emphasis was on giving attendees practical advice. I've never purchased eDiscovery software but I've been on the other side of the equation; involved in selling and marketing it at Recommind and am familiar with all the… Continue reading Choosing the eDiscovery vendor that’s right for you

Enterprise search being turned inside out, upside down

The business case for enterprise search is clear, so why is adoption so relatively low? A recently-published survey by AIIM (to which 415 AIIM members responded) found 71 percent of businesses surveyed saying search is vital or essential to them, but only 18 percent of them have cross-repository search capabilities. And given these are members of AIIM, so have… Continue reading Enterprise search being turned inside out, upside down